Sasha Tapie - SME (subject matter expert)
Multi-site dental, SMB, healthcare operator and strategic advisor with deep expertise in operations, practice management systems, leadership develpment, centralization, revenue cycle optimization, specialty integration, scaling and AI-driven patient communications.
High-Level Overview
Decades of Practice Ownership
I bring an uncommon perspective shaped by two decades as a practice owner, DSO operator, and advisor, building and scaling practices.
Extensive Transaction Oversight
Successfully oversaw more than 200 transactions, demonstrating deep expertise in complex dental business deals.
Strategic System Selection
Served as the final decision-maker for Practice Management Systems (PMS), Revenue Cycle Management (RCM), and vendor selection across 30+ practices.
Decades of Practice Ownership
I bring an uncommon perspective shaped by two decades as a practice owner, DSO operator, and advisor, building and scaling practices.
Decades of Practice Ownership
I bring an uncommon perspective shaped by two decades as a practice owner, DSO operator, and advisor, building and scaling practices.
At a high level: I am much more Tham a multi-site dental operator and strategic advisor with deep expertise in practice management systems, revenue cycle optimization, specialty integration, and AI-driven patient communications. The details of my leadership and advisory experience follow below, with a representative list of platforms provided in an appendix at the end.
Experience in Depth
DSO Operations
Extensive experience in managing and optimizing multi-site Dental Service Organizations.
Technology Implementation
Proven track record in selecting, deploying, and overseeing practice management and RCM systems.
AI Communications
Strategic expertise in leveraging AI for patient engagement, communication, and operational efficiency.
Advisory Services
Guiding dental and healthcare practices through strategic growth, efficiency improvements, and market positioning.
Leadership Development
Building and empowering high-performing teams, fostering growth and innovation within organizations.
DSO Growth, Operations, and History
7-Location DSO Growth
As Co-principal and CEO, I scaled weekly patient visits from 350 to 1,500 across a 7-location Dental Service Organization in South Florida.
Large-Scale DSO Integration
I prepared the platform for a successful roll-up into a 200-location DSO, and am a double-digit stakeholder in multiple DSOs with 25+ combined locations.
Specialty Integration & Efficiency
I developed specialty integration strategies that tripled patient visits and EBITDA, centralizing operations for numerous practices to create scalable efficiencies.
Extensive DSO Consulting
Consulted with over 20 major DSOs (50+ locations each) and advised on 200+ transitions and 223 practice acquisitions across the U.S., ensuring operational continuity.
Technology and PMS/RCM Decision Making
  • Evaluated and implemented nearly every major PMS and RCM system in dentistry.
  • Final decision maker on vendor selection, integration, and optimization across 30+ practices.
  • Experience includes both legacy and cloud-based systems, with extensive post-implementation remediation.
  • Continuously review platforms through GPO.Dental, part of NME, a group purchasing organization focused on technology and AI solutions.
AI & Communications
CEO of NME, parent to GPO.Dental and VideoAi.Media; portfolio holder of VideoAi.Dental, VideoAi.Health and additional verticals.
To date, have overseen the deployment of more than 5 million hyper-personalized AI communication videos for a multitude of verticals, including providers across dental, healthcare and med-spa practices.
Operational Use Cases
Focused on operational use cases, including treatment acceptance, patient reactivation, scheduling efficiency, and post-operative follow-up.
Measurable Results
Delivers measurable lifts in patient engagement, increased case acceptance, and improved workflow efficiency without adding burden to staff.
Global Technology
The technology operates internationally, supporting multi-language delivery and adaptable across multiple industries and regions.
Advisory and Expert Networks
  • Advisor to GLG, AlphaSights, GuidePoint, Coleman Research, Third Bridge, Stax along with numerous other Expert Networks and PE Institutions.
  • Key Opinion Leader and advisor to several of the top 20 dental companies worldwide.
  • Recent reach includes 400+ dental practices and 200+ clinics outside of dental, including healthcare, MedSpa, veterinary and various verticals in healthcare.
  • Historical advisory to Fortune 100 companies including AT&T, AmEx, Citibank, Columbia Pictures, Comcast, MLB, NBA, Scholastic, SONY, Universal and many more.
Leadership and Culture
Built Self-Perpetuating Teams
Focus on patient experience and operational excellence to build teams that sustain themselves.
Professional Communication Training
Known for training staff to deliver professional communication and service, driving retention and referrals.
Leadership Pipeline Development
Developed leadership pipelines that sustain growth and culture long term.
International Speaking Engagements
An international speaker, often called upon to ignite teams, leadership groups, and industry audiences.
Appendix
Representative Platforms
The following sections provide a detailed breakdown of the various technology platforms and systems I have extensive experience with across practice management, analytics, imaging, communications, and revenue cycle management.
Practice Management Systems (PMS):
CareStack, Denticon/Planet DDS, Open Dental, Dentrix, Eaglesoft, PracticeWorks, Sensei, Carestream, Fuse, Ascend, Dolphin (ortho), Cloud9, and numerous others.
Analytics:
Jarvis, Dental Intelligence, Practice by Numbers, etc. (Native analytics), Curve, CareStack, Denticon and others.
Imaging & Diagnostics:
iTero, Carestream, Dexis, Tigerview, Apteryx, Overjet, Pearl — just to name a few.
Communications & Telephony:
YAPI, Lighthouse 360, Weave, RevenueWell, Solutionreach, NexHealth, Simplifeye.
Revenue Cycle / Clearinghouse:
Vyne Dental, Change Healthcare, DentalXChange, Tesia — including through modules in PMS such as CareStack, Dentrix, and Eaglesoft.
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